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Hi UK Indian riders. Please let me know which UK dealers you really trust and recommend to do work on your bike.

I was so happy to have found SMG in Leicester, but I noticed today that it's not listed in the latest magazine, checked and found it missing from the Indian website, and its own website and Facebook page have mysteriously disappeared. I googled their excellent engineer, and see that he's no longer with them, and has started his own training business. Which is all very strange, given that they had a massive promotional day just on 12th June.

So, it looks like I'll have to travel. What's your experience of Krazy Horse, or Freedom Motorcycles, or Midwest Moto?
 

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Blade in Swindon seem to be OK so far. They've arranged for some mildly crinkly chrome trim on the rear fender to be replaced, so full marks for that. They seemed rather less interested in my whitewall tyres that go brown a little too quickly, so I pursued that with Dunlop UK who were considerably more interested (the problem is ongoing at the moment). I haven't heard anything back about my query regarding Indian's curious idea of what 'genuine leather' is.

The 500 mile service seemed to quieten my Chief's engine a bit (not that it clacked at all).

I'm taking her back to Blade on Friday for the engine flash recall, and that will be my first time out on her since I broke my arm a few weeks ago if I can't take her round the block for some fuel tomorrow.
 

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Thanks Pete. It's always encouraging when a dealer gets warranty work done efficiently, so it looks like Blade is a good option.
 

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@Graham UK , if you're considering Blade, it may be worth making contact with Paul Dobb or John Reid there. I've found both of them to be very helpful.
 

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Hi UK Indian riders. Please let me know which UK dealers you really trust and recommend to do work on your bike.

I was so happy to have found SMG in Leicester, but I noticed today that it's not listed in the latest magazine, checked and found it missing from the Indian website, and its own website and Facebook page have mysteriously disappeared. I googled their excellent engineer, and see that he's no longer with them, and has started his own training business. Which is all very strange, given that they had a massive promotional day just on 12th June.

So, it looks like I'll have to travel. What's your experience of Krazy Horse, or Freedom Motorcycles, or Midwest Moto?
Hi UK Indian riders. Please let me know which UK dealers you really trust and recommend to do work on your bike.

I was so happy to have found SMG in Leicester, but I noticed today that it's not listed in the latest magazine, checked and found it missing from the Indian website, and its own website and Facebook page have mysteriously disappeared. I googled their excellent engineer, and see that he's no longer with them, and has started his own training business. Which is all very strange, given that they had a massive promotional day just on 12th June.

So, it looks like I'll have to travel. What's your experience of Krazy Horse, or Freedom Motorcycles, or Midwest Moto?
Hi Graham. Smg went bust last month. I can highly recommend Freedom motorcycles in March. They have been awarded outstanding service awards by Polaris. Maggie and myself use them for her Scout and my Springfield. Very helpful and informative.
As for Blade, still waiting for them to get back to me on warranty work for cosmetic defects and parts missing on my bike that I got from them in May. That's what they call the
"blade buying experience " as they put it themselves.
 

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Discussion Starter #6
Hi Graham. Smg went bust last month. I can highly recommend Freedom motorcycles in March. They have been awarded outstanding service awards by Polaris. Maggie and myself use them for her Scout and my Springfield. Very helpful and informative.
As for Blade, still waiting for them to get back to me on warranty work for cosmetic defects and parts missing on my bike that I got from them in May. That's what they call the
"blade buying experience " as they put it themselves.
Thanks for that information and recommendation. I was hoping to get an update from you and Maggie about Freedom Motorcycles, as I had been considering them before I found SMG, so I'm very pleased to learn that you are satisfied with them. They are a couple of hours from here, so that's just about realistic for the next service.
 

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Hi Graham I would recommend Thor at Bodmin, Colin , Becky and Jed are always very helpful, straight talking, pleased to offer advice over the phone and hav'nt made a crisis out of the recent Indian recalls, just good common sense. Jed picked up a bit of surface rust on engine bars at last servic, and they have arranged replacement under warranty at next service, along with reflash for latest recall. With a bit of notice have booked all services in for a Saturday, and done work while I waited.
The team are also just setting up a Facebook club for local Indian and Victory riders, and are hoping to set up some local events and trips. Hoping to go down to their open day this Saturday.
Despite being Devonshire through and through very pleased to support and recommend this Cornish Dealer. 150 mile round trip, but in good weather a great ride out.
 

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Hi Graham I would recommend Thor at Bodmin, Colin , Becky and Jed are always very helpful, straight talking, pleased to offer advice over the phone and hav'nt made a crisis out of the recent Indian recalls, just good common sense. Jed picked up a bit of surface rust on engine bars at last servic, and they have arranged replacement under warranty at next service, along with reflash for latest recall. With a bit of notice have booked all services in for a Saturday, and done work while I waited.
The team are also just setting up a Facebook club for local Indian and Victory riders, and are hoping to set up some local events and trips. Hoping to go down to their open day this Saturday.
Despite being Devonshire through and through very pleased to support and recommend this Cornish Dealer. 150 mile round trip, but in good weather a great ride out.
That's good to know. It would be a 500 mile+ round trip for me, but certainly worth considering if things get desperate. From what you say, they must be one of the best.
 

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That's good to know. It would be a 500 mile+ round trip for me, but certainly worth considering if things get desperate. From what you say, they must be one of the best.
Worth making it a long weekend away. Great part of the country to visit Hoping Indian will get some more dealers set up, but happy to travel a bit further to have someone who knows what they are doing.
Good idea to get some feedback on existing dealers. Hope you find someone you can trust a bit closer to home.
 

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Thanks for that information and recommendation. I was hoping to get an update from you and Maggie about Freedom Motorcycles, as I had been considering them before I found SMG, so I'm very pleased to learn that you are satisfied with them. They are a couple of hours from here, so that's just about realistic for the next service.
I am sure you will be happy with the service that Mark and Richard provide at Freedoms. As I am and many others are.
 

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Discussion Starter #12
I can highly recommend Freedom motorcycles in March. They have been awarded outstanding service awards by Polaris. Maggie and myself use them for her Scout and my Springfield. Very helpful and informative.
Thanks again for the recommendation. I made the 165 mile round trip to Freedom Motorcycles for my 7,500 mile inspection service (as per the 2016 Scout 60 manual) and to have the K-tech Bullit shocks fitted. I was very impressed with their efficiency and customer service. If they keep that up, as I'm sure they will, then they have just gained another customer.
 

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Probably a little too far for you to travel, but Moorespeed Racing in Poole is absolutely superb. I have travelled the 120 odd miles there for servicing, warranty claims, aftermarket fitments and just for the hell of it. Friendly, committed, knowledgeable, reasonably priced. Management and workshop equally outstanding. I cannot recommend them highly enough.
 

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Probably a little to far for you to travel, but Moorespeed Racing in Poole is absolutely superb. I have travelled the 120 odd miles there for servicing, warranty claims, aftermarket fitments and just for the hell of it. Friendly, committed, knowledgeable, reasonably priced. Management and workshop equally outstanding. I cannot recommend them highly enough.
Thank you for that recommendation; I have purchased parts from then and agree that they are very helpful. In fact, I've ordered a Klock Werks front fender from them and will go there to have it fitted. Great for the one-offs which they specialise in, but Freedom Motorcycles are a little closer to me for the regular stuff - would love it if they were even closer though!
 

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I went to Freedom Motorcycles again today, and once again the service I received there was outstanding. They fitted the Progressive fork springs I'd purchased from the States, and changed the fork oil as Progressive Suspension recommends. They did the work efficiently and perfectly, and the bike is handling even better than it was. Highly recommended.
 

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Hey, am I right in assuming any VAT registered bike shop can conduct services and maintain the Polaris warranty (same as cars if I recall?)?

ty
 

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am I right in assuming any VAT registered bike shop can conduct services and maintain the Polaris warranty
I've heard that from friends, but of course only Indian dealers will have any special tools and ECU updates, and have access to the Indian computer system to keep the records for your bike up to date.
 

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Thundercity in Leeds have been good on service and warranty worke, they are not a Indian dealer but are a Indian service centre (and Victory and HD)
 
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