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26 Posts
My 19’Elite has been in the dealership now for 2 weeks, parts were ordered on 10th and saying could be next week or could be 6weeks, what gives.......wtf
Or you could come to a realization that there has been this little Global Pandemic that interrupted supply chains for months and things are just getting back to normal stock levels. Local dealers around here are just now getting bikes and other things back in stock after being tremendously thin on bikes and many parts for months. Sometimes patience is a virtue.I’m just about done with Indian. Getting accessories is crazy. Ordered driving light kit and waited a month and a half. Finally get it and it has two right mounts instead of left and right. I called Indian customer service and went to dealer where I ordered it. Dealer got with dealer support and they said I would have it in four days. Nothing comes so I call them back. Dealer ordered a whole new kit. Still nothing. Been 2 months.
Been waiting for trunk rack for 3 months. Should of never bought an Indian. Should of learned my lesson after finally buying a Victory and Polaris dropping them.
i understand the pandemic thing. The dealer has been great. But when Indian says it will be there in 4 days and it is not I have a problem with that. Tell me the truth. Don't tell me something to shut me up. The dealer text dealer support and Indian doesn't respond. Dealer says it is nothing new. They are as frustrated as I am with Indian.Or you could come to a realization that there has been this little Global Pandemic that interrupted supply chains for months and things are just getting back to normal stock levels. Local dealers around here are just now getting bikes and other things back in stock after being tremendously thin on bikes and many parts for months. Sometimes patience is a virtue.
Fair enough. Communication from companies is generally lacking and it's hard to tell if it's the dealer covering something or the manufacturer is pulling your leg. Good luck getting the part.i understand the pandemic thing. The dealer has been great. But when Indian says it will be there in 4 days and it is not I have a problem with that. Tell me the truth. Don't tell me something to shut me up. The dealer text dealer support and Indian doesn't respond. Dealer says it is nothing new. They are as frustrated as I am with Indian.
I bought a 2020 Road master dark horse. Touring bike. I go out and buy a new seat because stock seat is worthless for two up. No passenger floor boards or trunk rack. I go out and buy all these things. 2021 the bike comes standard with these things standard. Same price. My fault for buying the first year. They threw a trunk on a Chieftan and called it a Road Master. 2021 they made it a Road Master. I like the Bike the way I have it now but it cost me more to make it the same as 2021. It's all good though, I'm just ranting.
Or you could come to a realization that there has been this little Global Pandemic that interrupted supply chains for months and things are just getting back to normal stock levels. Local dealers around here are just now getting bikes and other things back in stock after being tremendously thin on bikes and many parts for months. Sometimes patience is a virtue.