i love the music on the Challenger but man the ride command is horrible. The other day went under a overpass and I road for about 70 miles in night mode. Yesterday while connect by USB started having issues like the music was cutting out. When the bike starts it has the Rider Screen Loading for 5-10 minutes. It never syncs with the phone app. I have yet to attempt to really use the map to get anywhere it’s just way easier on the phone. Not sure why it even has a contacts screen or messages tab it has yet to ever show anything there. I hope they do something soon to make this a little more effective.
The ride command on my 2018 chieftain is awesome. Hooks right up to my phone as soon as I start up the bike. Map works great. I really like the scenic mode. I thought the new one was supposed to be better. Maybe not. I hope they continue to support us old version folks.
Word on the street is that Indian will be adding Apple Car Play and Android support this spring and the delay in making the current version of ride command better is because they are waiting for that.
I actually prefer the slower system. On my 2017 Chieftain the fast start up would kill the bike on start if it had been sitting for 7 -10 days. I got delayed leaving Las Vegas the first time that happened to me.
I have had the 2020 Challenger for a couple of months and my Ride Command is a bit flaky. It will lock up on navigation randomly and it also changes screens without being told to. I have had the screen go completely black and completely white at times. When the nav locks up the only way to clear it is to turn the bike off and back on. The nav also randomly pops up side roads and keeps popping up the side roads over and over again. Any one else having these issues?
The 2020 version has some issues, make sure you have the latest update. I've had no issues with music on the latest update which I believe was January 2020. It appears Covid really delayed fixes to the current issues and hoping they will have those fixes soon. I have my phone mounted and just use google maps when needed. I've never thought too much of the ride command navigation because it provides no real time feedback and the maps are obsolete as soon as released. Hoping Car play is included with the next update, that would be great.
Totally agree that the Ride Command on the Challenger is full of bugs, Night mode is terrible, sync with phone (aside from bluetooth music) happens some times and the system cannot view routes that I have created and uploaded. I wrote to Polaris and they said that they are aware of these issus and an update will be coming later this summer. That was that. no apology for having rolled out a flawed system. This aside the Challenger is a fantastic bike so well done Polaris on the overall package.
Its not a rumor, its actually true. Just hasn't been officially announced. It was supposed to drop in March but it was delayed possibly to covid or software issues (I have heard both) I could see it dropping in the fall.
Ride Command is pretty crappy. The nav only works if my iPhone is not connected via bluetooth. As soon as the iPhone is connected via bluetooth, Ride Command will not find any address, even though I can view the map on the screen.
I have issues with mine too. Loads slow, plugging the iPhone in works when it wants to, night mode to day mode etc is flakey, and in the operational screens you can move the widgets to customize your screen, this only works for that ingnition cycle and then they revert back. It’s honestly my least favorite thing about my challenger.
Unless you have the GPS modem, the widgets won't save. It is supposed to be fixed in the next update. They are aware of the issue, but it doesn't hurt to reach out to them, the whole "Squeaky wheel" thing
Interesting. Is it because some are different software versions, or some were upgraded (didn’t have nav and cellular)and features were added later? Are issues only found mainly on the Challenger models or are all 2020 models having issues?
Idk honestly when I bought it it needed and update. So I downloaded and installed the latest which I believe was a January release. I had hoped it would resolve some of the issues but it did not. I haven’t added NAV yet.
My bike has not connected to Ride Command since day 1- I kept telling them it was the modem with no one listening. Finally I made them run diagnostics on the modem- No data transmitting or received by the modem. Now I am trying to get them to send a replacement modem to my local dealer for warranty install...
Interesting! I have the exact same message ”error calculating routes” although the routes have been imported. So maybe will try loading the route and then switching the Bluetooth back on. Does anybody have any info on when the much talked about update is arriving. I had a vague response from Polaris a month ago that it was coming sometime this summer.
I've been fortunate. No issues with GPS and nothing consistent with weird screens. Yes I have had an occasional glitch, and yes there is no excuse why it doesnt work with the same almost 100% consistancy as my Chevy truck, but I do find all the toggle screens entertaining. I have figured out what sets off some of the bizarre behaviour and now know the weird protocols that have to be followed to minimize them. It shouldn't have to go that way..they need to hire an engineer from an auto manufacturer to either fix the programming or use a more stable platform. The smoke effect is cool but is just not necessary along with the overly complicated sensor system that creates the glitches. Someone at Indian has been choosing features over function for several years.
I'm pretty sure the USB port just charges the phone. It an also access music. But the phone has to be bluetoothed. New alls come in and call history shows up, as well as text notifications. At least on mine. Look at you settings me he on you phone.
In My opinion is, the usb connector is only good for charging the phone, uploading ride command updates, and plugging in a separate mp3 player. Phone should be blue toothed.
Good to know that your opinion is the same as mine. ;-)
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