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When we are traveling, I like to visit Indian dealerships to see the differences along with whats new. A couple of weeks back we visited a dealership in Texas that caught my attention (not in a good way). I was looking through their apparel and accessories and noticed a few items I had already purchased......EXCEPT....for one glaring item. They had priced almost all of their items 25% above Indian's cost (website, non discounted items). I checked numerous items and noticed it was that way on all that I checked. One of the sales people asked me if I was interested and I mentioned that most of the items were to high and they told me that they would take an extra 10 to 20 percent off of most of the items because they had just gotten a new GM. I did not bother checking the prices of their bikes because honestly I was in a small state of shock and just wanted to leave.
Going to have to admit I was a but taken back as this was the first time I had seen this done by a dealership. A bit disappointing not only for me but I would guess most new customers who are thinking about the Indian brand and encountering this as their first experience and possibly their last. Prior to my buying Indian I had bought Harley apparel (even though I rode a Yamaha for over 18 years and never owned a Harley) because it held up during my travels in my job for long periods of time and the expense was worth it. Once I bought an Indian and wore out my HD shirts I changed them all to Indian and found them to be as good of quality or better than the HD ones I wore and about the same cost. However this dealership with their 25% markup is just an embarrassment to the brand.
Going to have to admit I was a but taken back as this was the first time I had seen this done by a dealership. A bit disappointing not only for me but I would guess most new customers who are thinking about the Indian brand and encountering this as their first experience and possibly their last. Prior to my buying Indian I had bought Harley apparel (even though I rode a Yamaha for over 18 years and never owned a Harley) because it held up during my travels in my job for long periods of time and the expense was worth it. Once I bought an Indian and wore out my HD shirts I changed them all to Indian and found them to be as good of quality or better than the HD ones I wore and about the same cost. However this dealership with their 25% markup is just an embarrassment to the brand.