I also received the survey vis email, went into my spam folder so try looking there if you haven't received one. They asked my opinion on Polaris assisting during these times, I sad how about absorbing the shipping costs! I just ordered the Indian oil kit for $90 CAD to include tax and $21 CAD for delivery! The local dealer is closed I have no choice but to ask for delivery. Considering Fortnine, an online motorcycle shop waves the delivery cost on any orders over 50, I'm sure Polaris can do the same.