It doesn’t get that dark after 38 miles, I’ve done dipstick checks much later than that and it’s still golden.
If they don’t fall over themselves trying to fix the this, take the hit and find a new dealer. Warranty is warranty anywhere.yeah it was just ran so that makes sense I would think. Yeah I'm sure there was some other oil left over from the possible oil change but it was sure dark for only 38 miles. I sent the manager a kindly email. I'll see if the noise dies off and if it does I'll be happy. I will get my money back for the oil change and hopefully some more shit.
It's hard to see the coolant level. Check your manual for proper position and use a very brite lite.Here’s what 39 miles on the oil change looks like. Also can someone take a picture of where the coolant level is supposed to be on their bobber I don’t see any on my overflow tank. On a sidenote when I left for five minutes I didn’t get that wine so that might be temperature-based as well On a sidenote when I left for five minutes I didn’t get that wine so that might be temperature-based as well.
If they are working by the job, on a Polaris/Indian time estimate program, the tech rushes through the job, and then, on to the next job. Usually the factory time estimate for a particular job requires shortcuts in order to meet the factory's time estimate. The service manager or shop foreman should be test riding every bike that leaves the shop floor.Pretty hard to imagine a service manager not knowing that his techs aren't doing their test rides. Not a very observant manager. Even knew guys know to go on test rides. Their usually very excited for that part. It gets them out of the shop for a second of fresh air, they can confirm the work they just did and who doesn't love riding motorcycles?
But I'm glad they seem to be working with you to get things resolved.
I'm sorry but I believe you are wrong sir. I worked at the #1 dealership in the southwest region in the service department for nearly 5 years. Techs get a total of 2.5hrs to perform the 500mi service. It only takes a fraction of that time. Techs don't clock off the job until after they get back from their test ride and everything is A-OK.If they are working by the job, on a Polaris/Indian time estimate program, the tech rushes through the job, and then, on to the next job. Usually the factory time estimate for a particular job requires shortcuts in order to meet the factory's time estimate. The service manager or shop foreman should be test riding every bike that leaves the shop floor.
Interesting. The General Manager called me today in response to my noting on the satisfaction survey from Polaris that the tech did not test ride my bike after bleeding the brakes for the recall. He said he spoke to the tech and he said he drove it around their parking lot which isn't much of a test and I know isn't true because I watched him pull it out of the service area on their camera and he parked it out front a few seconds later. If you had the same guy I did, Justin, he has worked there for at least a year. If you had a different tech they have an issue with multiple techs not bothering with test rides.The coolant level was for sure low. Here's where I'm at. They are sending me coolant in the mail and after a long conversation I'm getting the luggage rack for the rear I wanted for free. I didn't think it was unreasonable to ask for compensation for all this shit. They agreed that me going down there was basically a waste of time and money. Pretty hard to argue. They were unaware that their techs (at least some of them) were not test driving the bikes after servicing them. Apparently my tech was new as well. I'm happy with this outcome. I hope the bike quiets down after it's completely broken in (1000 miles) is apparently a magic number for Indian. Everything is documented now so if there are problems in the future there won't be any issues.
Yes, 2019 ISB. There is a recall on I believe 2017-2019 Scouts due to possible air in the system and they have to bleed them. I agree with you on expecting people to do their job. A test ride just seems obvious anytime work is done. I was surprised and appreciate that they called me to address it, whether or not anything is done about it is another story. I know I will be checking mileage and work anytime I bring it in from now on. I mentioned it to my buddy I just referred to Bison Thunder to get a 2020 ISB to be careful on his 500 mile service and going forward. It reflects badly on Indian and now having had poor experiences at both dealerships anywhere near me as much as I love my bike it gives me pause on buying another Indian in the future.Yeah I watched them pull my bike out of the service bay and park it right behind my trailer. Zero test drive. What recall? Do you have a Scout? I'm getting compensated for my wasted trip a bit but I refuse to believe this is the noise I have to deal with on my bike. I can hear it over the loud ass Vance and Hines pipes. Unacceptable. I'm not throwing the entire dealership under the bus. They've been pretty easy to deal with thus far on this whole debacle but yeah maybe a bit of quality control on their service techs I guess. I wish I wasn't so damned far away or I'd just drive the thing down and say fix it but seeing it wasn't driven during my 500 mile service, I would argue that it should have been caught then and arguably saved me another trip. I'm having a really hard time not flying off the handle on this deal. I admit I'm one picky sob but I don't think I'm out of line expecting people to do their jobs correctly, especially when someone drove so far to buy the bike in the first place.