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Just finished a 1 hour discussion with Indian Customer service concerning some of the common issues new riders and dealers are experiencing. I am optimistic that Polaris is trying to provide a customer service infrastructure for Indian that is improved over Victory.

If you have issues that need to be communicated directly to Indian, the Indian Customer Service number is 1-877-204-3697.
 
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Just moments ago I received feedback from Indian Customer service regarding the MFD visibility in bright sunlight and the ESC. The final word is that Indian DOES NOT have a fix to the MFD display issue for motorcycles already sold or in production. It's just expensive, I guess, for them to change the production process for the current display. :(
On the bright side, the ESC is, in fact, a fender to fender service contract that will be similar to the factory warranty but with a $50 deductible. He emphasized that it IS NOT just a powertrain warranty, as some dealers have suggested.
 
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