lets be fair now,Two or three dealers dont represent all of the dealers. Ive vistied many dealers right across the USA and i couldnt find them more helpful. They all got me rolling out and back on the road same day. ( But Im always prepared to book a hotel just in case and make an alternative plan.) Ive not been at a"bad" dealership yet . Staff always very courteous. Ive seen some customers arent always patient, and start nutting up in the customer lounges etc, but gee give the mechanics a chance. I use the time to refresh myself get a coffee , a local food shop within walking distance, passes the time and relax, Maybe take a short nap under the sunglasses. Thats after I browsed through the Indian apparel in stock and and accessories on display. Always buy something .