[bigbadvoodoodady_1]

View attachment 691348

That's a happy dude right there... enjoy the bike sir! (great taste in color selection)

 

[bigbadvoodoodady_1]

I think some of the timing relates to delivery destination as I doubt they're going to roll a partially filled truck.

Anyway, my order status (copied from a model specific order thread) delivery to Des Moines IA area.

Black Smoke Midnight Rogue ordered 5/14, was in scheduled status by the time I got around to checking today (5/26).
View attachment 691414

AIR CLEANER IND SCT 14+ (Aftermarket)
K-GAUGE,TACH,IND,BLK
K-SHOCK-REAR,SCOUT,ACC,MBLK
K-HEADLIGHT,LED,MID
K-SIGNAL,BOBBER,SMOKE,US
HEADLIGHT MOUNT, MATTE BLACK
K-FAIRING,MINI,SCOUT,ONBLKSMK
COMBAT 2-1 SHORTY BLK/BLK (Aftermarket)
QUIET BFFL TURNOUT/COMBAT 2-1 (Aftermarket)
K-SADDLEBAG,BOB.BLK

View attachment 691415

Exactly... logistics play a key roll here. If any of you have ever shipped vehicles it's an interesting experience. Virtual job boards (can't remember the technical name) show all of the vehicles that need shipping to different destinations, and truckers fill certain orders depending upon their routes etc. I'm sure this gets even more complex with the more bikes you add to one truck etc. I'm also certain these routes have been a long time established but still... delays happen, haggling on shipping prices etc.

I was stupid... I ordered mine on May 19th I believe; I was late to the party this year. Hoping to get my black smoke bobber mid July, but wouldn't be surprised by an August delivery; that would be my 1yr anniversary of moving here to Utah and finally getting my life going in the direction I want it. 1) Move to Utah for travel destinations, 2) Buy Indian motorcycle 3) Travel throughout the Mountain West and Southwest.

 

[bigbadvoodoodady_1]

My sad story!! I have posted parts of the story in other sections of this Forum but thought I would put it all together here.

-Decided to purchase a Scout Bobber, July of 2021
-Drive 2hrs to nearest dealership. NO stock. 12+ weeks for delivery (this time frame is the end of riding season in ONT Canada)
-Ordered bike Dec 16, 2021

• Email confirmation followed 5-6 days later.
• Progress bar went to SCHEDULED approximately mid Jan (can't remember exact date) Shipping TBD

-Dealer contacted me April 15 with an update. Shipping date is scheduled April 16 to May 31 (6 week delivery window)

• 5-6 days later Progress stayed at SCHEDULED but shipping changes to April 16 to May 31 (same info deal provided)
• June 1, contacted dealer. (my first inquiry since purchase) Dealer informs my shipping is "TBD". Email Indian (Corp, not dealer) as to what is going on
• Email received, Case number given to my inquiry, follower by a text asking "what dealer I purchased at". I forwarded to info.

-June 2, Progress still at SCHEDULED, shipping changed back to "TBD" waiting on a reply from my inquiry to Indian!

In my 50's now but feeling like a child that was shown a lollypop and told, "You can't have it!"

I feel for ya... been thru the same, in a slightly different way. Back in 2012 I'd heard rumblings of a "unicorn" being built by Ford in Germany. An AWD Focus RS putting out 350hp/ft lb. I spent 5yrs saving for a downpayment, then 2017 arrived. I went over to the Ford dealership and picked up my ride, and 7 months later realized mine was one of the VIN that had the wrong head-gasket installed. They tried to replace the gasket but the tech doing the work screwed up the tappet kit, he turned the engine over and BOOOM!

I spent another 6 months going thru the reacquired vehicle (replacement) process with Ford, arguing/fighting etc. I even had to argue with my lender because they didn't want to do the deal at first; what gives? Brand new vehicle for old vehicle amount?? Who wouldn't take that deal. So 6 months later I finally get my 2018 Focus RS, watched it roll off the truck via Georgia from Germany (I was in North Carolina at the time). I picked up the vehicle right away, started driving down the road... and I swear... I've never seen anything like it but, a huge semi-truck lost its entire exhaust system in front of me. One 6ft section broke off, I tried to dodge, but it went right thru the front end of the car... took out the rad and the intercooler. One month later after going thru insurance and having that mess cleared up, I took the car right from the auto-body shop to a family gathering on a beautiful Sunday afternoon in NC. I was broad sided by a drunk driver on the driver side, and pushed into oncoming traffic, t-boned on the passenger side and lay unconscious in the middle of the road. Some other crazy/bizarre nuances but (50 miles on odo)... wasn't meant to have that car I guess.

Anyways... it can always be worse, I'm just glad I have a bobber in the queue; bought radical radius pipes which are sitting in my living room right now etc. Anyways, I'm enjoying the anticipation...

 

[bigbadvoodoodady_1]

Yeah, I was May 14 for mine, but I'm a short trip for the delivery, only about 3 hours from Spirit Lake.

Drive over, bang on the front door, and say "I want my bike peeps!" lmao j/k

 

[bigbadvoodoodady_1]

Scout Bobber (Smoke Black)
Date Ordered: May 17th
Quoted Delivery: Mid-July to Mid-August
Status: Scheduled (Confirmed on 5/20, Scheduled on 5/20)

**Tried contacting dealership twice now, with no call, text, or email back. Will be showing up in person this weekend.

 

[bigbadvoodoodady_1]

Well said!!!!!
I have been thinking the same (Challenger Elite launch)
I am fine waiting for what I want but the lack of information is borderline infuriating.
Indian official wed site is still saying 12+ weeks. REALLY!!
They need to be more forthcoming with Information.
Even if the parts shortages ended tomorrow, the log jam of orders will take a long time to process.

How do you get in touch with the "Production Team" directly?

 

[bigbadvoodoodady_1]

Quick question:

Some people have contacted Indian Motorcycles directly, rather than going through the dealership... does anyone have that contact information available?

I haven't heard squat, or 'jack-sh*t' from my dealership, so I'd like to see where in the queue my bike is; currently says "Scheduled".

 

[bigbadvoodoodady_1]

Quick Update:

Bike Ordered: Scout Bobber / Black Smoke
Order Date: 05/17/22
Confirmed Date: 05/19/22
Scheduled Date: 05/19/22
Est. Shipping Date: 07/10/22 - 07/25/22

*Quick thanks to Indian Motorcycles (Trent) for responding to my email within a few hours. Two-Thumbs Up for customer service by Indian Motorcycle (that's much easier and quicker than pulling info from my dealership)

 

[bigbadvoodoodady_1]

Did you get that using the email address that I posted?

That's great news to hear...I ordered mine bike 5/13...so I hope I can expect something simular. However, based on a lot of other feedback in this thread, estimated shipping dates can and will change. Fingers crossed for both of us.

Yes sir I did, I sent them an email via their online applet. Was shocked that they contacted me within a couple hours.

Also, confirmed that the newer '22 bobbers are coming with chrome exhaust; most likely because waiting on black would mean a substantial wait time.

 

[bigbadvoodoodady_1]

That sounds awesome you guys. I am at 28 weeks and counting.

There was another Canadian on here who I saw had waited a substantial time for his bike. I'm not sure why there was an issue with his Canadian destination but you might want to ping Indian to make sure yours is in the next batch. I have a feeling they're lining up all of the Black Smoke bikes and going to push out a larger order of them mid-July. Can't hurt to ask right?

 

[bigbadvoodoodady_1]

I due somewhat agree with what you have said, with the exception of your last sentence!
Best Guess?
Indian's official wed site is still saying 12+ weeks!
I don't believe the majority of bikes ordered today or in the near future will be delivered in 12-15 weeks.
Even if the shutdowns ended today the back log of orders will not permit that time frame!

Would be interesting to know if they are prioritizing higher profit models.
Indian has stated "first come, first served" but I wonder?

Ummm...I don't think that's how this works. Production lines are based upon efficiencies of scale, supply chain management, and profits; not just profit. From my understanding Indian is exactly like other manufacturers who will retool an assembly line for a specific line of bikes and then produce any/all variations of that bike. So your scout bobbers/rouges/ vanilla scouts would be produced all in one batch... then your chiefs... and so on; and they keep this rotation going in order to fulfill all customer needs. If they're actually producing on a first come first served basis across their entire portfolio of bikes... well, they're doing it wrong! Now there may be some crossover between line-ups, such as paint and accessories... but for the most part the above would hold true. Plus I wouldn't want a set of production line workers constantly switching between a Bobber, then a Chief, then a Vintage, then a Rogue etc... that's when mistakes happen. It's all about the GROOOVE baby!

*Any supply chain grads, or business management folks out there that can confirm?

Also of note is that the higher end bikes are EXPENSIVE, and are usually purchased by people with a lot of disposable income, and those customers are usually very discerning clients who want customization; which is a lot of time/money. This is my guess as to why some of the bikes are delayed... if you're asking for a large amount of customizations... you're going to wait. Those of us with cookie cutter bikes that will end up modding on our own, well... we don't have to deal with that wait time as much.

I posted a couple days ago but my Bobber/Black Smoke, was ordered on May 17th, and Indian just confirmed with me the other day that it would be shipped July 10 - July 25th. I even told the guy "don't blow smoke up my arse, I'm not going to get upset, I'm just trying to plan mod purchases, insurance, and storage... give it to me straight". So I'm pretty sure he was being honest with me, and if it takes longer... meh...that's life.

Did both of you Canadians email Indian directly on their website? The issue with the above process that I outline is that if you're "unlucky" enough to catch them at the end of a production line, you'll have to wait for the next production line of that model; this could be the case for both of you. It wouldn't surprise me if you emailed them and they responded with exactly what they told me "July".

 

[bigbadvoodoodady_1]

I emailed customer support 2 weeks ago. they inquired what dealership I purchased at. I forwarded that info promptly and never heard from them again.
I agree with you quote of assembly line retooling for different line of bike, was just a generalizing on what Indian wed site was stating.
Wish you the best of luck with the July delivery.
Patiently waiting!!

FYI I ordered Marron metallic smoke. Picking between that and Black smoke was the hardest part for me. lol

If it makes you feel better, I think YOU picked the right color; honestly I'm kind of wishing that I'd gone with that maroon smoke, it gives the bike a little more character than just the flat black. I'd go back and change my color if I thought it wouldn't hurt my place in line but with things being the way they are...the black is my "second choice" so, I'll live (I'm also a Michigan fan, so Scarlett and Grey = Big NO NO)

If you haven't heard back from them, send them another message...I'm a very courteous and patient person, and sometimes I wonder if "asking" puts me at the back end of the line. However, in your case it already seems that you've waited long enough. Just sayin', maybe ping them again and find out.

Damn, that's a sexy bike...

 

[bigbadvoodoodady_1]

I have already resigned to the fact that I will most likely not be riding till August!
shipping end of June.
Shipping, customs, dealer prep Adds another 1-2 weeks.
Out of Country vacation adds another 2.5 weeks and it’s August.

Michigan fan? From Michigan?
I have visited often! Not recently (Covid)
Short trip to the border from where I live.
FYI wish I was getting black exhaust!

Originally from Ann Arbor yup, father was an M grad, and I grew up about a mile away from the stadium (BigHouse); I didn't get in, had to go to Hopkins instead (lmao). I've been back a few times since my family left in '84, and glad I never stayed, but enjoy the game day atmosphere. Been to quite a few college stadiums actually, and enjoyed each one; UF Florida "The Swamp" is where we left my brother for his college career... that place is also amazing! Never seen that many jorts and daisy dukes in my life... just a riot lol. Also been to UNLV's stadium which is really neat and BYU, and Utah (both fun places).

I remember as a kid (long long time ago), traveling up to Canada... and visiting a theme park; can't remember the name of it. However, what I remember most is how 'clean' Canada was/is! If I could stomach the cold weather I would move up there in a heartbeat, but Vegas spoiled me because it's riding weather year-round; though July and August are brutal... nothing like riding when it's 110 degrees outside and you feel like your shoes are going to melt to the pavement lol.

As far as "black exhaust" goes...order the black heat shields, or just paint it black; someone else on here did Krylon Matte Finish and I think it was darn near a perfect match with the paint that Indian uses; I can picture a whole bunch of Indian employees picking up boxes of Krylon at Home Depot lmao...

 

[bigbadvoodoodady_1]

Go Blue! I'm a big U of M fan dead smack in the middle of Buckeye country. Boy, do I catch hell from my wife! Lol

LMAO... My father grew up in Cleveland, he was a traitor (thankfully) and went to UM, they're driving up from North Carolina for the PSU game this year; they drive straight thru Columbus... pretty sure his license plate says GOBLUE Evil Snicker.

Do it. Break-in on a modern motor's mostly a persistent myth.

+1... Modern tolerances are much MUCH smaller than they used to be. I'd still make sure that you're varying RPMs frequently but a few flicks of the wrist aren't going to damage anything. That being said I wouldn't be going around red-lining it either; bouncing off the limiter isn't good for any engine.

 

[bigbadvoodoodady_1]

I filled out the message applet on the Indian site last Wednesday, I thought I read something about a 2 business days response....so far nothing.

I would ping them again...

 

[bigbadvoodoodady_1]

Yep, not surprising. There is also a world shortage of matt black paint as well.

You're joking right? If that's the case the "roflmao"

 

[bigbadvoodoodady_1]

Contacted Indian today.

"Based on the best information we have at this time your Scout Bobber is set to ship July 8."

HELL YES!!! Congrats... this also gives me hope that the July 10 - 20 date for myself and a couple others is accurate.

Excited for you! That's 2-weeks (and one day) away.

 

[bigbadvoodoodady_1]

Wow... mine was just updated today as well. Must be a batch of them that are being put together! Woooooooot!

Order date: May 17th '22

OUCH... here's an interesting note. I just looked on the Indian accessories page and the "matte black exhaust shields" are NO LONGER AVAILABLE. Wondering if they won't make them available again. That would really suck for those of us who want to keep the stock system and black it out.

 

[bigbadvoodoodady_1]

Ya I understand that. I ordered December 3/2021. Was told by the dealership when I ordered that it would be April or May before it came. Got a ship date from the dealership of April 16 - May 31. Then got a ship Date of June 6 - June 30. Now I have a ship date of July 8. Which will be just over 7 months.

I have a feeling that your ship date will in fact be July 8th... there are at least three or four others (including myself) that have received a ship date of July 10 - July 20 or right around in there. I think they have a large batch of Scouts that they're trying to get out the proverbial door at that time. So it wouldn't surprise me to see all of us on here in another 2.5 weeks talking about our bikes being shipped. Just sayin'...

 

[bigbadvoodoodady_1]

Ah progress is a great thing !!!
View attachment 694644

Oh siiiiiiiick...looks like your bike is almost arrived!