Same here more or less. I ordered a Smoke White Darkhorse in Aug. with all the bells and whistle. Earlier this month I got the same email. I canceled my order got my deposit back, and will wait until things get back to normal.I knew they were doing this crap. I ordered a dark horse in white in September, they sent me an email beginning of December trying really hard to get me to cancel my 21 and order a 22. I canceled and bought a different color that another dealer had in stock. It was 3 months of waiting. They told me minimum 3 months more for the order if I kept waiting...
Last September I ordered a Challanger WhiteSmoke Darkhorse from the Indian dealer in Sturgis. In December Polaris emailed me and basically said they couldn’t build my bike. So I waited on the much rumored Pursuit because it was the Challenger I wanted anyway.Indeed, I agree with you. And all the other people on the forum who have or are considering ordering from Indian should understand what they are getting into. If a person can wait, then stick with the dream of owning an Indian.
Well let’s hope so. September will mark one year of me trying to buy an Indian Challenger/Pursuit.Scouts are the low profit bike for Indian, they net about a 100.00 per bike. They are sold for the only reason to increase market share and get people into the brand. The big bikes make the money, and wouldn't surprise me to see more of those get shipped sooner to make better quarterly results
Ordered mine May 1st. Quartz Grey Icon premium package. It’s a bike they said they can build. I ordered a Challenger Whitesmoke Darkhorse back in September of 21. In December they told me they couldn’t build and deliver the bike I ordered. My patients is wearing very thin. I‘m sure most would understand.The ship dates mean nothing until it says built
Indian stopped taking orders on Dark Horse Premiums in late June, due to not having the parts to meet the year end. Anything Dark Horse is severely delayed.
In June I say my dealer's portal with Indian, and Dark Horse heavyweights were on a 6 - 8-month Est delivery timeframe.
Well do you have an explanation as to why the Indian site, not affiliated with my dealer, showed 12 weeks from when I ordered the bike? My dealer only went off what Polaris told them.If your dealer told you 8-10 weeks, they lied to you. Indians official statement dating back to last year. Is that bikes were taking 12 +weeks. Dealers have known since spring that dark Horse, blacked out bikes were running 6 + months.
I ordered my bike May 1st. This is a screen shot from a moment ago from the Indian site. The math will tell you that I am supposed to receive my bike approximately 12 weeks after I ordered it. Can you please explain who is lying to whom?I doubt Polaris told them that. I actually saw the dealer portal that interfaces with Polaris and that is where the dates ate published. I have a great dealer who is upfront and saw lead times of 6 + months 3 months ago for all of the black dark horse type of bikes.
Congratulations! Post pictures or it’s not true. 😄Ordered mine (Challenger Limited) on June 20th just shipped today. And my portal said the same thing.
BTW the portal is not up to date. Your dealer has the most up to date info.
My dealer told me the bike was finished a week before the portal did, and the portal still says my bike is supposed to ship 9/2/2022. Its already on the way.
I have a different experience. I ordered a 21 Challenger Whitesmoke Darkhorse September of last year. In December I got an email stating they could not build the bike I ordered. The dealer I was working with asked me to hang on a couple months as Indian will be releasing a mode, the Pursuit, with all the bells and whistles I wanted. I waited till my dealer was able to order the bike I wanted and the color I kind of wanted. The dealer was told by Indian it would take 4 weeks, and here I sit 16 weeks later with no bike.And this still is news for some.... There is a global supply chain crisis and manufacturing crisis. (doesn't matter if you believe the reason was BS or not, it happened) When the world shut down in 2020 and still has shutdowns in various places, inventory was depleted. The whole reason Polaris went to the pre order model was because of this. All sectors of the world have been hit hard, raw materials, semiconductors, paint, baby food, every damn thing that can be made is in the shitter. Also, there have been roiling shutdowns in many other places in the world.
The wait times on most cars/trucks today is 1-3 years. Guys 12+ weeks means 12 weeks minimum or who the hell knows.
Indian never, never, promised any dates. All dates were estimates and they have a very detailed explanation about delivery times and what to expect.
I ordered my Challenger Limited full well knowing all this. When the dealer told me the chrome Limited's were 4 weeks out, he also said but that's estimated and could be longer. And I went in full well knowing it could be 4 weeks or the end of the year. 8 weeks late I got my bike.
So, all of those pissing and moaning, your expectations are not in line with current world reality.
Your not a Lone Range. Ordered mine May 1st.What a kick ass experience, man! I wish all dealerships were like that. So, on a different note, it seems like I'm the only one with an order from May still waiting for my bike. Womp womp.
Exactly! Would I recommend a new Indian to a friend? Only if they are willing to wait for undetermined amount of time for a bike that is nice but not super premium.UPDATE
Status: Delivered on 09/09/2022
Pickup Date: 09/13/2022
Total Wait Time: 21 weeks
I emailed Polaris again shorty after my last post regarding transit time as I was entering the 3rd week of transport. They responded that day by diverting me to the dealership with no other help given. Thankfully, it arrived yesterday and is being prepped with a pickup date of 9/13. To be honest, I would not order a new motorcycle again especially dealing with Polaris. I am happy though that it is finally here and will let you all know if it arrived in good working order when I have a few hundred or so miles on it.
Hope your bikes make it!
Cheers
You might be on to something about emailing the powers that be over at Indian to relay my experience. I will look into that over the next day or so. It may not do anything for me but it might help the nextHave you thought about maybe writing letters to corporate? The presidents name is Mike Daugherty. I’d look up the people below him and write letters to everyone who is a director and up. It might help and it might not, but you should be able to at least voice your frustrations.
I’m so sorry man. I am seeing orders from end of May being delivered (mine was May 5th) and it so discouraging watching them overlook you like you mean nothing to them. I can’t imagine a year. I hope whatever resolution you find, you are happy with your choice. Indian is not the only brand. Even if it’s the one you really wanted.
