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Discussion Starter · #1 ·
I just want to give a HUGE shoutout to Barnett. At about 14,000 miles on my 2016 Scout60, the lower part of my stock clutch cable failed. It nearly left me stranded but was attached enough I could limp home. I put a Barnett clutch on to replace it and it felt amazing. When I installed my 2-1 exhaust I stupidly skipped the instruction to slightly reroute the clutch cable and the lower section rested directly on the hottest part of the exhaust. After a year and a half that section of the cable seized almost completely. I sent it in to Barnett last week for repair letting them know in full transparency it was damaged due to my error. They informed me out of warrantee repairs are normally about $10. I’m thrilled at that cost, no issues. Today I receive in the mail at no cost to me my “repaired” cable. Honestly, it looks so new they may have just sent me a new one and I’m not certain they reused any parts. Safe to say, I fully recommend their company and will be buying from them any chance I get.

594284
 

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I just want to give a HUGE shoutout to Barnett. At about 14,000 miles on my 2016 Scout60, the lower part of my stock clutch cable failed. It nearly left me stranded but was attached enough I could limp home. I put a Barnett clutch on to replace it and it felt amazing. When I installed my 2-1 exhaust I stupidly skipped the instruction to slightly reroute the clutch cable and the lower section rested directly on the hottest part of the exhaust. After a year and a half that section of the cable seized almost completely. I sent it in to Barnett last week for repair letting them know in full transparency it was damaged due to my error. They informed me out of warrantee repairs are normally about $10. I’m thrilled at that cost, no issues. Today I receive in the mail at no cost to me my “repaired” cable. Honestly, it looks so new they may have just sent me a new one and I’m not certain they reused any parts. Safe to say, I fully recommend their company and will be buying from them any chance I get.

View attachment 594284

Lots of times when you send a product back for repair and disclose honestly you caused it and will pay for the fix, many companies will fix it free because so many customers BS them and they like the honesty.
 

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I installed a Barnett clutch cable because I have reduced reach bars and a Rox 2" riser. Their cables are truly a quality piece and I highly recommend them.
 

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Discussion Starter · #5 ·
Lots of times when you send a product back for repair and disclose honestly you caused it and will pay for the fix, many companies will fix it free because so many customers BS them and they like the honesty.
Agree,

I know I would if I ran a similar company.
 
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