I have an issue. I recently purchased a 2015 Chief Classic from an Indian dealer. It has 20,556 miles and was in amazing condition. The dealership charged an additional $782 for a complete mechanical inspection and servicing. That was expected and an understood part of the transaction.
The dealership is two hours from home through heavy traffic, so I played it safe and trailered it home. After a few rides I noticed that the odometer hadn't moved. Still on 20,556 which was the listed and stated mileage. Speedometer and other instruments work properly. I called the dealer and they are efforting to find a solution. They want me to bring the bike back in, which would involve a trip to drop it off, a trip to pick it up, 300 miles driving and two trailer rentals. When it's obviously their mistake and omission, I don't feel very inclined to start jumping through hoops.
They have been cordial thus far. But the legal ramifications of this episode could get serious.
If anyone could help with insight or personal experience I'd appreciate it. Lots of question are yet to be answered as this unfolds.
Is there a "chip" on these bikes that stores the actual mileage so that when an odometer is swapped out it reads correct?
I'll keep you up to date
The dealership is two hours from home through heavy traffic, so I played it safe and trailered it home. After a few rides I noticed that the odometer hadn't moved. Still on 20,556 which was the listed and stated mileage. Speedometer and other instruments work properly. I called the dealer and they are efforting to find a solution. They want me to bring the bike back in, which would involve a trip to drop it off, a trip to pick it up, 300 miles driving and two trailer rentals. When it's obviously their mistake and omission, I don't feel very inclined to start jumping through hoops.
They have been cordial thus far. But the legal ramifications of this episode could get serious.
If anyone could help with insight or personal experience I'd appreciate it. Lots of question are yet to be answered as this unfolds.
Is there a "chip" on these bikes that stores the actual mileage so that when an odometer is swapped out it reads correct?
I'll keep you up to date