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Gregory Polaris in Little Rock, my dealer, is the best dealer of anything that I’ve experienced in the 51 years since I started riding motorcycles and though there may be one or two Indian dealers at their level, maybe not, Gregory Polaris, at a minimum, has to be tied with the best. I was just lucky to have found them. When I returned to the Houston area from Sturgis in 2013, after attending Indian’s World reveal of their first Spirit Lake Indian motorcycles, and test riding them, I called Indian to find out where I could buy a Chieftain. Texas had no dealers at the time and Indian told me that the closest dealer was Gregory Polaris in Little Rock, 480 miles north of me! I called them and spoke with the owner, Rob Gregory, for nearly an hour and I did something I’ve never done before. I placed a phone order and put down a deposit having never met the man. I trusted him and nothing has happened in the last nearly seven years, and four motorcycles, to betray that trust. By late 2013 I had an Indian dealer 10 miles from my home and one 23 miles from my home but I stayed with Gregory Polaris in Little Rock because of the owner and the great, customer focused staff he has put in place.
I’m far from alone in rating Gregory Polaris so highly. There are countless Texas Indian riders and Indian riders all over the country from Maine to Florida, Michigan, Oregon, Arizona and all states in between who are riding motorcycles from Gregory Polaris, both custom painted and stock. Gregory has their own employees deliver motorcycles anywhere in the country at very low cost if buyers can’t get to Little Rock and they assist in fly and rides, ride ins, etc. They also stock tins (fenders, tanks, etc.) for each of the Indian models and will custom paint a bike for a customer and swap tins with that customer, in person or via mail, once the painting is done so the customer can continue riding his/her bike while it is being painted! Who does that!? When I say they are customer focused I am truly understating how good they are. The owner, Rob Gregory, spends hours on the phone with customers helping with custom paint suggestions, helping riders, customer or not, in far off places get parts, etc. Rob and his staff are truly the best.
What prompted me to post my feelings? I was speaking to another Gregory Polaris customer two nights ago, a policeman in Columbus Ohio who I met at Gregory Polaris during a visit a few years ago, and he told me about the great experience he had with Rob and the team just two weeks ago when he rode down to Little Rock on his Chieftain Elite, a bike he had bought at Gregory, and traded it in for a Challenger. He could not say enough about the bike and buying experience and he told me that Gregory just recently delivered an FTR and Scout Bobber to two of his fellow officers! Along with a Columbus policeman I met at Gregory Polaris last year during Gregory Polaris’s Guinness World Record Setting Parade for the largest number of Indian motorcycles in a parade, the Columbus Ohio Police Force now has at least four policemen riding bikes from Gregory Polaris on their time off!
If you folks have a great dealer you like, great! We can’t have too many great Indian dealers. If, on the other hand, you are looking for a great dealer I cannot recommend Gregory Polaris more highly. Give Rob Gregory, the owner, a call (501-834-0344) and you’ll see why I feel like I do. Pictures of my friend and his two fellow officers on their newly delivered bikes follow:
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Completely agree with your comments on Rob Gregory at Indian Motorcycle of Little Rock. After traveling over 700 miles one way to visit, i can ultimately say without hesitation thats it worth the adventure every time. Rob is family now and over the years, see the time and care he spends with each customer. First class. Also, can’t forget his staff because they are top notch and really are so very important to the success.
 
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