Yes both true. The bt menu on the bike shows the cigarette module connected, then I plug in the carlinkit... And nothing happens.
Edit: I'll outline what I've done and maybe someone can find a flaw.
I bought this carlinkit 4.0: https://www.amazon.com/dp/B0B2R7NQ1J
I bought this bt module: https://www.amazon.com/dp/B09S8GL897
Deleted all bt connections from the bike.
Connected the bt module linked above. Bike says it's connected and shows the headset icon.
Plug in the carlinkit. After a minute the light on the carlinkit goes red and just stays that way. Nothing happens on the bike.
The "to enable apple carplay..." message remains.
My phone is in airplane mode and not connected to either the bike nor the carlinkit.
I've tried half a dozen different bt cables, and 4 different bt headsets.
It's not clear to me whether the bike thinks I dont have a bt headset connected or I don't have the "iphone" (carlinkit) connected.
My bike is a base 2020 chieftain with recently updated ride command software (MHS7A9.M22143A November 2021).
The carlinkit device works in my car, so I know it's not defective.
Edit: I'll outline what I've done and maybe someone can find a flaw.
I bought this carlinkit 4.0: https://www.amazon.com/dp/B0B2R7NQ1J
I bought this bt module: https://www.amazon.com/dp/B09S8GL897
Deleted all bt connections from the bike.
Connected the bt module linked above. Bike says it's connected and shows the headset icon.
Plug in the carlinkit. After a minute the light on the carlinkit goes red and just stays that way. Nothing happens on the bike.
The "to enable apple carplay..." message remains.
My phone is in airplane mode and not connected to either the bike nor the carlinkit.
I've tried half a dozen different bt cables, and 4 different bt headsets.
It's not clear to me whether the bike thinks I dont have a bt headset connected or I don't have the "iphone" (carlinkit) connected.
My bike is a base 2020 chieftain with recently updated ride command software (MHS7A9.M22143A November 2021).
The carlinkit device works in my car, so I know it's not defective.